Guidelines

Quick Summary

Malaysia has set up a fast track approval mechanism to expedite the entry of business travellers into Malaysia. Business travellers in this category who wish to access this arrangement will have to make an application for an Entry Permission with the One Stop Centre (OSC). The decision to approve or reject the application will be made known within three (3) working days upon complete information received by the OSC. 

Please obtain the Entry Permission Approval before making further travel arrangements, such as visa application (if required), flight ticket and accommodation reservations.

Business travellers are encouraged to submit a health declaration to show that they have been tested negative for a PCR COVID-19 Test before departing from their residing country. 

Upon arrival in Malaysia, business travellers are required to undertake the PCR COVID-19 Test and remain isolated for 10 days of quarantine at designated Quarantine Centres. It is only 7 days of quarantine for business travellers who have undertaken a RT-PCR COVID-19 test and tested negative within 72 hours before arrival to Malaysia. The business travellers also have the option to make hotel reservations at Government-appointed premium hotels, prior to the arrival in Malaysia.

Please abide by all COVID-19 prevention measures and health protocols. Business travellers will be required to use the MySejahtera App, Malaysia’s contact tracing app, during their stay in Malaysia.

Pre-Arrival

The following documents will be required to be submitted at the Immigration Counter upon arrival at the Kuala Lumpur International Airport (KLIA):

1. Entry Permission Approval

The Entry Permission Approval can be applied via MyTravelPass. Decision will be available within 3 – 5 working days upon receipt of completed application with all necessary documents by the OSC. These are the required documents for the approval of the Entry Permission:

a. Official Letter

  • Business Travellers are required to have an invitation letter from a Government Ministry/Agency or any company registered in Malaysia, or an approval letter from the State Governments of Sabah/Sarawak for entry to Sabah and Sarawak.
  • Business travellers in this category can also opt for an Employment Pass (EP)/ Resident Pass – Talent (RP-T) instead of an invitation letter. You can apply for the EP/ RP-T from the Immigration Department’s Expatriate Services Department Online System (ESD Online System).

b. Valid Passport

  • The business traveller must possess a valid and active passport for at least 6 months.

The status of the Entry Permission application can be tracked here. Once approved, business travellers will receive a formal digital notification of their Entry Permission Approval Letter and may proceed with the rest of their travel arrangements:

2. Single Entry Visa

  • The approved business traveller can proceed to apply for a single-entry visa for travel to Malaysia through the usual channels namely the Malaysian Embassy/ High Commission or Consulate General (if applicable).

3. Health Declaration: Negative PCR COVID-19 Test Result

  • Business travellers are encouraged to show that they have been tested negative for a polymerase chain reaction (PCR) COVID-19 test before departing from their residing country within 3 days before departure, by submitting the following:
    • Computer-generated laboratory COVID-19 test result
  • By submitting the above, these business travellers will only undergo a mandatory quarantine period of 7 days, instead of the full 10 days.
  • They will also be tested again upon arrival at the Business Travellers Centre. They will have to bear all related costs.
  • They should also monitor their health status and defer travel if feeling unwell, and should not travel out of their residing country in the entirety of the 7 days prior to departure.

4. Letter of Undertaking and Indemnity (LOU)

  • Business travellers are required to thoroughly understand and accept all terms and conditions outlined in the Letter of Undertaking and Indemnity (LOU). Business travellers are also required to sign the LOU at the NADMA/Ministry of Health counter in the presence of the Government-appointment Duty Officer who will act as a witness.
  • You may download the document here. [Download LOU – long term]

5. Pre-book Designated Premium Hotel (Optional)

  • The business travellers have the option to make hotel reservations at Government-appointed premium hotels, prior to the arrival in Malaysia. Please refer to the National Disaster Management Agency (NADMA)’s website for the full list.

Arrival & Stay

Long-term business travellers can expect the following measures to take place upon your arrival and stay in Malaysia:

1. Arrival Gate

  • Upon disembarking the plane, business travellers will be required to undergo a health screening.
  • In line with the standard public health guidelines, protective face mask or covering are enforced at all public spaces.

2. Health Screening and PCR COVID-19 Test

  • Business travellers will be required to undergo a health inspection and screening at the international gate, in accordance with the processes by the Ministry of Health, Malaysia. 
  • If found symptomatic, the business traveller will be referred to a designated hospital for further treatment. The business traveller will bear any related cost. More information on the process and charges can be found here.
  • If found non-symptomatic, the business traveller can proceed to undertake a PCR COVID-19 Test and then proceed directly to the Immigration Counter.

3. Immigration Counter, Collection of Baggage and Customs Check

  • Please ensure all necessary documents are ready for processing.
  • Following the Immigration Counter, the business traveller will proceed with the usual collection of baggage and customs check and clearance.

4. Stay in Malaysia

  • Long-term business travellers will be placed in a dedicated quarantine centre or their pre-booked designated premium hotels in accordance with the current National Disaster Management Agency (NADMA) processes.
  • If the PCR COVID-19 test is positive, the business traveller will be transferred from the quarantine centre or premium hotel to a nearby hospital for treatment, as per NADMA or Ministry of Health (MOH) guidelines. All belongings of the business traveller will also be brought to the hospital and the cost of the quarantine shall be settled accordingly by the business traveller.
  • For the duration of the stay, the traveller must abide by the public health protocols and regulations as outlined by the Ministry of Health, Malaysia such as:
    • Download and use the MySejahtera apps for contact tracing purposes
    • Use surgical grade masks at all times
    • Ensure hand hygiene by using hand sanitizers
    • Conduct daily temperature checks 
    • Practice safe distancing by adhering to all safety precautions and requirements

Pre-Departure

  1. Business travellers are allowed to stay in Malaysia until the expiry of their pass
    1. If the business traveller is hospitalised for COVID-19 at any stage of their stay in Malaysia, their sponsor is required to obtain a Special Pass from the Immigration Department, in the event that the pass is expired, to legalise their extended stay in Malaysia until they are released by the hospital.
  2. For business travellers who wish to return to Malaysia after exiting, please apply for the permission to Exit and Return to Malaysia.
    1. Foreign Business Travellers can apply at MyEntry
    2. Malaysian Business Travellers can apply at MyTravelPass
  3. This permission to Exit and Return to Malaysia is only valid if they return to Malaysia within sixty (60) days from the issuance date of the Permission to Exit and Return Letter.
  4. Prior to exiting Malaysia, business travellers are highly encouraged to take the PCR COVID-19 Test within three days before their departure date at any of the accredited hospitals/clinics/laboratories. The list can be found here.
    1. If the COVID-19 test result is positive, the business traveller will be required to follow the current National Disaster Management Agency (NADMA) processes whereby they will be escorted to designated hospitals, in accordance with the Ministry of Health, Malaysia.
  5. Prior to re-entering Malaysia, the business traveller is encouraged to undergo a PCR COVID-19 Test abroad within three days and should be medically confirmed to be tested negative for COVID-19.
    1. Upon re-entering Malaysia, the business traveller will still be required to undergo another PCR COVID-19 Test by the Ministry of Health (MOH) at the airport. The cost of the test shall be borne by the Business Traveller.
    2. It is compulsory to undergo a fourteen (14) day-quarantine at the designated Quarantine Centre or a pre-booked designated premium hotel stipulated by the National Disaster Management Agency (NADMA) and the Ministry of Health (MOH). The cost of the quarantine shall be borne by the Business Traveller. The cost of the quarantine shall be borne by the Business Traveller.
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